TDR Specialists in Orthodontics - Novi

Our daughter has had an expander, braces, and invisiline. TDR has been amazing and has made are daughter feel very comfortable throughout the process!

I’m giving 4 stars because my most recent experience wasn’t as pleasant as the previous ones :(. But overall, I have had a positive experience with TDR Novi. It’s been two months since my braces were removed :). Over the past two years, TDR not only gave me a beautiful set of teeth but also provided me with one of the best dental clinic experience of my life. The care and professionalism they demonstrated far exceeded my expectations, confirming that choosing TDR from the other four local clinics was the best decision I could have made. Before starting my treatment, I consulted four orthodontic clinics in both the Novi and Ann Arbor areas because my dental situation was quite complicated, and I was already 28 years old. Each clinic offered a different treatment plan, but none could promise the ideal results I was hoping for. TDR was the last clinic I visited, and the doctor was very honest during the initial evaluation, explaining that given my age and condition, the final results might not be perfect. However, he used his professional knowledge and past experience to tailor a personalized orthodontic plan for me. This honest and professional approach, free of false promises, is what ultimately led me to choose TDR (even though I had to drive an hour from Ann Arbor for every appointment). Over the past two years, the doctor’s professionalism, patience, and willingness to answer all my questions during each visit gave me increasing confidence in both the clinic and the final results of my treatment. They never overlooked any of my concerns or doubts, whether subjective or objective, and always took the time to thoroughly examine and provide solutions. I especially want to thank Dr. Niles, who was always so polite, friendly, and professional. He would often come to the clinic on Fridays when no other doctors were available (due to my work schedule, Friday was often the only day I could come in). He meticulously checked every small concern I had and used his many years of teaching and clinical experience to explain the causes of the issues and their solutions, which made me feel particularly reassured. I’d also like to give a special shoutout to Rachel and Danielle, the two orthodontic assistants at TDR Novi. Rachel was always so friendly and professional, and she could clearly and accurately convey every small request of mine to the doctor. Her way of thinking always prioritized me as the patient, and she never dismissed any of my feelings. She was always very empathetic, which made me feel particularly at ease throughout the treatment process. A few times after seeing the doctor, when the front desk was busy with phone calls, Rachel would kindly call me to her workspace and use her computer to book my next appointment. Seeing her always put me at ease – she felt like a good friend who was always thoughtful and considerate. Danielle was another orthodontic assistant who helped me once, but that single experience left a lasting impression on me. Danielle was always so gentle; she would explain each step before performing it and reassure me not to worry. When she was helping me with the elastics, she would thoughtfully ask if I was uncomfortable or if the wires were poking my mouth. I was concerned that I might be asking too many questions during one appointment, but Danielle reassured me with a smile, saying, “We want to make you happy.” Thank you TDR Novi and all staff who helped me!